Terms of Service

Agreement to Terms

By accessing or using Extra Rep ("the Platform"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Platform.

Description of Service

Extra Rep is a marketplace platform that connects athletes with playmakers for athletic training, coaching, and educational content. Our services include:

• Playmaker discovery and subscription services
• Educational content (videos, articles, training programs)
• Single-purchase packages and one-time content purchases
• Messaging and communication tools
• Payment processing for subscriptions and content

User Accounts

Account Creation

To use certain features, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep your password secure and confidential
• Accept responsibility for all activities under your account

Account Types

Extra Rep offers these account types:

• Athlete: For individuals seeking coaching and training content
• Fan / Media: For fans or media who follow and subscribe to playmakers (same platform capabilities as an Athlete account)
• Playmaker: For coaches and professionals offering coaching services
• Parent: For parents/guardians overseeing minor athletes

Minor Users and Parental Consent

Age Requirements

Extra Rep welcomes users of all ages. However, users under 18 years old ("minors") have additional requirements and restrictions:

• Minors may only register as Athlete accounts
• Minors cannot register as Playmaker or Parent accounts
• All minor accounts require parental verification before activation

Parental Verification Process

When a minor creates an account, they must provide a parent or legal guardian's email address. The parent will receive a verification email with instructions to verify their identity.

Identity verification is completed through a temporary $1.00 card authorization hold. Important:

• The $1.00 is never actually charged
• The authorization hold is cancelled immediately after verification
• Your bank typically releases the hold within 3-7 days
• This process verifies that an adult with a valid payment method is consenting

Minor Account Restrictions

Until parental verification is complete, minor accounts are restricted from:

• Purchasing subscriptions or content
• Messaging playmakers
• Accessing premium content
• Participating in interactive features

After verification, minors can participate fully, but:

• All purchases must be made by the linked parent account
• Parents can monitor all messaging activity
• Parents can revoke consent at any time, which re-restricts the account

COPPA Compliance (Children Under 13)

Extra Rep complies with the Children's Online Privacy Protection Act (COPPA). For users under 13:

• We collect minimal personal information (first name, date of birth, sports interests)
• Parents have full control over their child's data
• Parents can request deletion of their child's information at any time
• We do not use children's data for advertising or sell it to third parties

Please see our Privacy Policy for complete details on how we handle children's information.

Parent Responsibilities

By verifying a minor's account, you as the parent or guardian agree to:

• Take responsibility for your child's use of the platform
• Monitor your child's interactions and activities
• Ensure your child follows these Terms of Service
• Be responsible for any purchases made on behalf of your child
• Contact us immediately if you have concerns about your child's safety

Playmaker Terms

If you register as a Playmaker, you additionally agree to:

• Provide accurate information about your qualifications and experience
• Create original content or have rights to share the content you post
• Respond to subscriber messages in a timely manner
• Not provide medical advice unless properly licensed
• Comply with all applicable laws and regulations
• Maintain professional conduct with all users

Revenue Sharing

Playmakers receive 75% of subscription and content revenue, with Extra Rep retaining 25% as a platform fee. Extra Rep pays all payment processing fees (Stripe fees) out of our platform fee—playmakers receive their full 75% share.

Payout Schedule

Playmaker payouts are processed 31 days after the athlete's purchase date. This delay accommodates our 30-day refund window for athletes, ensuring:

• Athletes have adequate time to evaluate purchases and request refunds if needed
• Playmakers are protected from chargebacks and disputes
• Fair resolution of any payment disputes before funds are disbursed

Payouts are processed for earnings above the minimum threshold of $50. Earnings below this threshold will roll over to the next payout period.

Stripe Connected Account Agreement

To receive payouts, Playmakers must create a Stripe connected account. By registering as a Playmaker, you agree to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service. Stripe is our payment processor and handles all payment processing, identity verification, and fund transfers.

Subscriptions and Payments

All payments on Extra Rep are processed securely through Stripe. By subscribing to a playmaker or purchasing content:

• You authorize us to charge your payment method on a recurring basis for subscriptions
• Subscriptions auto-renew unless cancelled before the renewal date
• Prices may change with 30 days notice
• Refunds are handled according to our Refund Policy

Refund Policy

Extra Rep offers a 30-day refund window for subscriptions. Athletes may request a full subscription refund within 30 days of purchase for any reason.

Single/one-time purchases are non-refundable as they provide immediate access to content.

Key points of our refund policy:

• Subscription refund requests must be made within 30 days of the original purchase date
• Refunds are processed to the original payment method within 5-10 business days
• Access to refunded subscription content is revoked upon refund approval
• Subscription cancellations do not automatically trigger refunds
• Single/one-time purchases are final and non-refundable

For complete details, please review our Refund Policy.

Content and Intellectual Property

User Content

You retain ownership of content you create and post on Extra Rep. By posting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content in connection with our services.

Platform Content

The Extra Rep platform, including its design, features, and branding, is owned by Extra Rep and protected by intellectual property laws. You may not copy, modify, or distribute our platform without permission.

Prohibited Conduct

You agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Post false, misleading, or fraudulent content
• Harass, abuse, or harm other users
• Share or redistribute paid content without authorization
• Attempt to circumvent payment or security measures
• Use automated systems to access the platform without permission
• Impersonate others or misrepresent your affiliation

Disclaimers

THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE THAT:

• The platform will be uninterrupted or error-free
• Content provided by playmakers is accurate or suitable for your needs
• You will achieve specific athletic results

Always consult with qualified professionals before starting any training program. Extra Rep is not responsible for injuries resulting from following content on the platform.

Limitation of Liability

To the maximum extent permitted by law, Extra Rep shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.

Termination

We may suspend or terminate your account at any time for violations of these Terms or for any other reason at our discretion. You may delete your account at any time through your account settings.

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes via email or platform notification. Continued use of the platform after changes constitutes acceptance of the new Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.