Get in Touch
Have a question or feedback? We'd love to hear from you. Our team typically responds within 24 hours.
Location
Avon Lake, Ohio
Response Time
Email responses are generally
made within 24-48 hours
Frequently Asked Questions
How do I become a playmaker?
Sign in, complete onboarding, then go to Settings → Payments to set up Stripe Connect. Once payouts are enabled, you can create content and accept subscribers—no application review required.
How do subscriptions work?
Subscribe to any playmaker to access their exclusive content and direct messaging. Subscriptions renew monthly and can be cancelled anytime.
What payment methods do you accept?
We accept all major credit cards and debit cards. All payments are processed securely through Stripe.
Can I get a refund?
We offer a 30-day refund window for subscriptions. Single/one-time purchases are non-refundable as they provide immediate access to content. For subscription refunds, contact our support team at support@extrarep.com within 30 days of your purchase.